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The e-I Citizen’s portal drastically simplifies access to government services and information. With a single point of entry, the e-I Citizen’s Portal enables citizens to easily find needed services and information, whenever they want and from wherever they are. Citizens will no longer need to travel to government offices during limited business hours and wait in long lines, or spend a lot of time on the phone trying to reach overworked government employees just to get basic information. Now, with the e-I Citizen’s Portal citizens get the information and services that they need whenever and wherever they are.
The e-I Citizen’s Portal makes it easy for the citizen to find exactly what they need. The Portal has a clear e-Directory that lists all available services and government offices. The customized GUI highlights popular services and required information. The advanced search engine can enable citizens to find all government offices and personnel, in accordance with government information policies.
The e-I Citizen’s Portal can also be an excellent tool for governments to keep in touch with their constituents. The Portal enables the citizen to contact specific government offices or personnel to request assistance or give feedback on the issues, and e-I also provides analysis and response tools to track and deal with citizens’ correspondence.
Anywhere that there is any type of Internet connection – landline, mobile, Wi-Max, etc. – the e-I Citizen’s Portal brings the government to the people.
Governments aspire to provide excellent services to their citizens. Budget constraints, bureaucracy, and far-ranging geographical spaces, however, often result in citizens having to wait in long lines, or travel far to government offices in order to get the services they need and want. These hardships also reduce the numbers of people who will actually use the services. Civil registration (national ID cards, driver’s licenses
Find and apply for the Government services through Internet at home, at office and mobile
Get all necessary information using e-Directory and sample search engine
Contact & feedback to government organizations and staffs transparently
Send voice to Government to contribute public policy development
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